Sign In
Select Your Favourite
Category And Start Learning.
ITIL ® 4 Strategist: Direct, Plan and Improve Certification Training
Original price was: Rs 100,092.00.Rs 83,410.00Current price is: Rs 83,410.00.
Course Content
Understand the following key terms
-
Direction
-
Planning
-
Improvement
-
Operating Model
-
Methods
-
Risks
-
Scope of control
Understand the differences between the following key concepts
Understand the concepts of Value, Outcomes, Costs & Risks and their relationships to direction, planning & improvement
Identify the scope of control and within this
Know how to ensure that controls are sufficient, but not excessive
Know how to use the ITIL continual improvement model to improve the service value system or any part of the SVS
Know how to identify assessment objectives, outputs, requirements and criteria
Know how to select an appropriate assessment method for a particular situation
Know how to define and prioritize desired outcomes of an improvement
Know how to build, justify and advocate for a business case
Know how to conduct
Know how to embed continual improvement at all levels of the SVS
Understand the nature, scope and potential benefits of organizational change management
Know how to use the key principles and methods of Communication & OCM
Know how to establish effective interfaces across the value chain
Know how to define indicators and metrics to support objectives
Understand the differences between value streams and practices and how those differences impact direction, planning and improvement
Know how to select and use the appropriate methods and techniques to direct, plan and improve value streams and practices
About Course
The ITIL® 4 Strategist: Direct, Plan and Improve certification focuses on equipping IT professionals with skills to align IT strategies with business objectives, drive continual improvement, and manage organizational change effectively. It covers practices for directing and planning IT initiatives, optimizing processes, and ensuring service quality. This certification is ideal for IT leaders, managers, and practitioners involved in strategic planning, governance, and service management. It validates expertise in implementing frameworks and methodologies to enhance operational efficiency, drive innovation, and achieve business goals through effective leadership and continuous improvement practices in IT service delivery and management.
