The ITIL® 4 Strategist: Direct, Plan and Improve certification focuses on equipping IT professionals with skills to align IT strategies with business objectives, drive continual improvement, and manage organizational change effectively. It covers practices for directing and planning IT initiatives, optimizing processes, and ensuring service quality. This certification is ideal for IT leaders, managers, and practitioners involved in strategic planning, governance, and service management. It validates expertise in implementing frameworks and methodologies to enhance operational efficiency, drive innovation, and achieve business goals through effective leadership and continuous improvement practices in IT service delivery and management.
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