Data & Privacy Policy
1. Introduction
At Let Me Study (“Company,” “We,” “Us,” or “Our”), we value your privacy and data security. This Data & Privacy Policy explains:
- What data we collect
- How we use your data
- Your rights and choices regarding your data
By accessing our website (www.letmestudy.org) and using our services, you agree to this Privacy Policy.
If you do not agree with any part of this policy, please discontinue use of our platform.
2. Information We Collect
We collect two types of information:
2.1 Personal Information (PII – Personally Identifiable Information)
This includes details you provide during registration, purchases, or inquiries, such as:
- Full Name
- Email Address
- Phone Number
- Billing & Payment Details (processed securely)
- Address (if provided)
- Profile Information (for membership accounts)
2.2 Non-Personal Information
This includes technical and usage data collected automatically:
- IP Address & Device Information
- Browser Type & Operating System
- Website Usage & Activity Logs
- Cookies & Tracking Data
We use this to enhance user experience and security.
3. How We Use Your Data
We use collected data for the following purposes:
| Purpose | How We Use Your Data |
|---|---|
| User Registration | To create and manage your account |
| Membership & Course Access | To provide personalized access to courses |
| Payments & Transactions | To process secure payments |
| Communication | To send important notifications, updates, or offers |
| Customer Support | To address queries and technical issues |
| Security & Fraud Prevention | To protect user accounts and prevent unauthorized access |
| Marketing & Promotions | To send you relevant course recommendations and discounts |
| Compliance with Legal Obligations | To comply with laws and regulations |
🚨 We do NOT sell or share your personal data with third-party advertisers.
4. Data Security Measures
We prioritize data protection and security by implementing:
✅ SSL Encryption to secure transactions and user data.
✅ Secure Payment Gateways like Razorpay, Stripe, and PayPal.
✅ Restricted Access Control (only authorized personnel can access user data).
✅ Regular Security Audits to detect and fix vulnerabilities.
✅ Two-Factor Authentication (2FA) for enhanced account security.
🔒 Your data is encrypted and stored securely on our servers.
5. Data Sharing & Third-Party Services
We DO NOT sell or rent user data. However, we may share data with trusted third parties under the following conditions:
5.1 Payment Processors
To process payments securely, we share billing information with:
- Razorpay (India)
- Stripe (International)
- PayPal
🔹 These platforms follow strict PCI-DSS security standards.
5.2 Learning & Communication Tools
For training and notifications, we may integrate with:
- Zoom & Google Meet (for live classes)
- Email & SMS Services (for updates and reminders)
5.3 Legal Compliance
We may disclose data if required by law, government requests, or legal proceedings.
6. Cookies & Tracking Technologies
We use cookies and tracking technologies to enhance user experience and analytics.
6.1 What Are Cookies?
Cookies are small text files stored on your device to help us recognize returning users.
6.2 Types of Cookies We Use
| Type | Purpose |
|---|---|
| Essential Cookies | Necessary for login & platform functionality |
| Performance Cookies | Improve website speed and experience |
| Analytical Cookies | Track site usage (Google Analytics) |
| Marketing Cookies | Show relevant course offers |
🚨 You can disable cookies through browser settings, but some features may not work properly.
7. Your Rights & Choices
You have the right to control your personal data:
7.1 Access & Update Your Data
- You can view or update your profile in your account settings.
- To request data correction, email admin@letmestudy.org.
7.2 Request Data Deletion
- You can request to delete your account and personal data at any time.
- Certain data (such as transaction history) may be retained for legal reasons.
7.3 Opt-Out of Marketing
- Click “Unsubscribe” in emails to stop receiving promotions.
- You may still receive essential notifications regarding your account.
7.4 Data Portability (GDPR Users)
If you are in the EU, you can request a copy of your data in a portable format.
8. Retention & Deletion Policy
We retain user data only as long as necessary for business and legal compliance.
| Data Type | Retention Period |
|---|---|
| Account Information | Until account is deleted |
| Transaction Records | 5 years (for tax & legal purposes) |
| Support Queries | 12 months |
| Cookies & Tracking Data | 6 months |
🛑 Once deleted, data CANNOT be recovered.
9. Children’s Privacy (COPPA Compliance)
- Our platform is not intended for users under 13 years of age.
- If we discover an account belonging to a child, we delete it immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be:
✅ Posted on this page with a “Last Updated” date.
✅ Notified via email if significant updates occur.
📅 Last Updated: [21-Feb-2025]
11. Contact Information
For any concerns regarding privacy, contact us:
📧 Email: admin@letmestudy.org
📍 India Address: Sector 16, Noida, India
📍 USA Address: 30W 26th Street, Sixth Floor, New York, NY 10010, United States
📍 UK Address: 56 Shoreditch High Street, London E1 6JJ, United Kingdom