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Certified Implementation Specialist – IT Service Management certification
Original price was: Rs 100,092.00.Rs 83,410.00Current price is: Rs 83,410.00.
Course Content
• Baseline Application Functionality
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o Basic and advanced features in baseline installation of the current release
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o Functionality and features added or changed in the current release
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o State model and default process flow
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o Basic and advanced operations performed by users and the system
• Architecture and Security
• Business Cases / Use Cases
• Proven Practices for Implementation
About Course
The Certified Implementation Specialist – IT Service Management certification validates expertise in implementing IT service management (ITSM) solutions, typically focusing on platforms like ServiceNow or similar frameworks. Holders demonstrate proficiency in configuring ITSM processes, improving service delivery, and aligning IT services with business objectives. This certification is crucial for IT professionals aiming to optimize service management practices, enhance operational efficiency, and ensure effective IT service delivery across organizations, making them valuable assets in roles such as IT service managers, consultants, or administrators.
