Certified Quality Improvement Associate (CQIA) Training
About Course
The Certified Quality Improvement Associate (CQIA) certification, offered by the American Society for Quality (ASQ), is designed for professionals involved in quality improvement initiatives across various industries. It validates knowledge in quality concepts and tools such as statistical process control, quality management systems, and continuous improvement methodologies like Six Sigma and Lean. CQIA holders demonstrate competence in analyzing processes, identifying opportunities for improvement, and implementing quality enhancements. This certification enhances career prospects by confirming proficiency in ensuring organizational quality standards, driving efficiency, and fostering a culture of continuous improvement to meet customer expectations and organizational goals effectively.
Course Content
Section 1 – Quality Basics
ASQ CQIA Exam – Introduction
1A1 and 1A2 Quality Plan and Quality Definitions
1A3 Quality Systems
1A4 Organizational Culture
1A4 Change Management
1A5 Employee Involvement and Empowerment
1A6 Systems and Processes
1A7 Variation
1A8 Standardization
Section 1 Quiz 1 Terms, Concepts, and Principles
1B Benefits of Quality
1C Foundations of Quality – Quality Guru Walter Shewhart
1C Foundations of Quality – Quality Guru Edwards Deming Part 1
1C Deming’s 14 Principles of Management Part 1
1C Deming’s 14 Principles of Management Part 2
1C Deming’s 14 Principles of Management Part 3
1C Deming’s 14 Principles of Management Part 4
1C Deming’s 14 Principles of Management Part 5
1C Foundations of Quality – Quality Guru Joseph Juran
1C Foundations of Quality – Quality Guru Kaoru Ishikawa
1C Foundations of Quality – Quality Guru Philip Crosby
1C Foundations of Quality – Quality Guru Armand Feigenbaum
Section 1Quiz 2 Foundation and Benefits of Quality
Download Section 1 Slides
Section 2 – Team Basics
Section 3 – Continuous Improvement Techniques
Section 4 – Supplier Relationship
Section 5 – V. Customer Relationship
Bonus Section
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