ITIL® 4 Certification Training Course Training
About Course
The ITIL® 4 Certification Training Course provides comprehensive knowledge of the ITIL framework, emphasizing IT service management (ITSM) principles and practices aligned with modern business needs. It covers service value system (SVS), service value chain (SVC), guiding principles, and key ITIL practices. Aimed at IT professionals and organizations, the course enables understanding of service management best practices, improving service delivery, efficiency, and customer satisfaction. Participants learn to implement ITIL methodologies for service strategy, design, transition, operation, and continual improvement. Certification validates proficiency in ITIL practices, enhancing career prospects and enabling organizations to achieve operational excellence and align IT services with business goals.
Course Content
Module 1: Learning Objectives
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About ITIL4
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Components of ITIL4 Framework
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Benefits of ITIL
Module 2: Learning Objectives
Module 3: Learning Objectives
Module 4: Learning Objectives
Module 5: Learning Objectives
Module 6: Learning Objectives
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